🌈🌈 SERVICE AGREEMENT 🌈🌈
🌈 AiCraft staffs are dedicated in serving our customers, and deserve to work in a safe environment .
🌈 AiCraft reserve the right to decline services to individual who verbally abuse, threaten, or harass our staffs .
♠♠ RETURN & EXCHANGE ♠♠
♠ Please inspect item is received in good order upon receive .
♠ Goods sold are non-refundable .
♠ Delivery & Service Charges are non-refundable, non-tradable, & non-exchangeable .
♠ AiCraft DO NOT provide onsite support .
♠ Please retain original packaging for exchange .
♠ Product illustration may differ slightly due to monitor, lighting, hand measurements, & other conditions . If concerned, please ask customer service for review photos, or self inspect at warehouse before placing order .
♠ All product expectation discrepancy requests after order will not be entertained .
⭐️⭐️ RETURN & WARRANTY ⭐️⭐️
⭐️ Return transport for warranty/exchange/repair @ Customer’s cost .
⭐️ All warranty/exchange/repair @ AiCraft’s warehouse ONLY, strictly no onsite / delivery .
⭐️ Return / Warranty covers Manufacturing Defects affecting Primary Function of the Product only .
⭐️ Minor marks, sound, dusts, & other non critical issues not rendering the primary function inoperative, are NOT COVERED under return / exchange / warranty .
⭐️ Warranty void for any physical damage, misuse, or any alteration to the product .
⭐️ Only one exchange per purchase, warranty void immediately after first exchange .
⭐️ Buyer will check the exchange item in good order on the spot .
⭐️ Products with major defects will NOT be sold .
⭐️ AiCraft products are priced at most competitive rates, selling directly from warehouse .
⭐️ Products with major defects will NOT be sold .
⭐️ However, minor marks during the shipping process are inevitable . We seek your kind understanding .
⭐️ Parts & accessories may differ slightly subject to stock availability .
⭐️ Please opt for self-collection/inspection at our warehouse if you cannot withstand any blemishes .
⭐️ Warranty does not guarantee an immediate 1 to 1 exchange .
⭐️ Exchange may be with similar / same value product, subject to availability .
⭐️ Servicing / Repair takes time, few days to months, subject to availability of spare-parts . Please contact us before sending the item down .
♣ 1 Tampines North Drive 1, T-Space, #03-03 , S 528559
♣ Everyday, 11am to 5pm
♣ Self Collection By Appointment Only
♣ NO Meet Up Elsewhere .
◆ Delivery estimated time, 2~3 working days after payment completed .
◆ Payment first before scheduling delivery .
◆ Tracking number photo will be sent within 24 hours .
Secured zone charges: An additional flat fee of S$15.00, will be imposed for jobs which contain a stop at any of the following locations, but not limited to the following locations: Airport Cargo road, Airport Zone, ALPS Ave, Camps, Immigration Checkpoints, Construction sites, Jurong Island, Jurong Port, Ministry of Home Affairs (MHA), PSA Port, SATS, Aerospaces, Shipyard, Supply Bases.
AiCraft do not deliver to the following areas . Please discuss with our sales representative before placing orders to the following areas .
Appendix A: Restricted Area (No-go zone)
|WHOLE AREA||KHUSU ISLAND||508487||Hendon Camp||669644||Gombak Base|
|WHOLE AREA||ST. JOHN’S ISLAND||509863||Changi Airbase||669645||Ministry of Defence|
|WHOLE AREA||PULAU UBIN||509927||Trent Engine Overhaul Complex||669646||Bukit Panjang Camp|
|WHOLE AREA||PULAU TEKONG||509928||SIA Engine Test Centre||688255||Mowbray Camp|
|WHOLE AREA||RIFLE RANGE COMPOUND||509932||Trent Engine Overhaul Complex||688256||Kranji Camp|
|WHOLE AREA||SELETAR AEROSPACE||534257||Paya Lebar Airbase||688793||Stagmont Camp|
|WHOLE AREA||WEST CAMP ROAD||567754||Amoy Quee Camp||689953||Keat Hong Camp II|
|WHOLE AREA||AIRPORT CARGO ROAD||596302||Maju Camp||689954||Keat Hong Camp|
|WHOLE AREA||ALPS AVENUE||596472||Police KINS Training Camp||698956||Tengah Air Base|
|WHOLE AREA||AIRLINE ROAD||506969||Changi Prison Complex Cluster B||708972||Murai Camp|
|WHOLE AREA||TURF CLUB AVENUE||507087||Selarang Camp||708976||Lim Chu Kang Camp II|
|98269||Resort World at Sentosa||528765||21 Tampines North Drive 2||718919||Sungei Gedong Camp|
|98322||85,BRANI TERMINAL AVENUE||507709||Changi Prison Complex Cluster A||729753||Mandai Camp|
|98323||81,BRANI TERMINAL AVENUE||609271||ASL Shipyard||729754||Mandai Camp II|
|98324||2,BRANI TERMINAL AVENUE||609273||PPL Shipyard||729756||Mandai Hill Camp|
|98325||89,BRANI TERMINAL AVENUE||609278||Shell||738103||Woodland Check Point|
|99958||Resort World at Sentosa (OFFICE)||609412||Vobak Building||738203||Woodland Check Point|
|109680||Central Manpower Base (CMPB)||609831||Caltex Jalan Buroh 1 Service Centre||738406||60 Woodlands Industrial Park D|
|117536||Power Grid||619110||Jurong Port||738700||Woodland Check Point|
|117605||Stockport Road||619523||ST Kinetics||757618||Sembawang Camp|
|117630||Tanjong Berlayer Camp||628054||29, Tanjong Kling||757621||Chong Pang Camp|
|129817||Clementi Camp||628398||Tuas Naval Base||757752||Sembawang Airbase|
|139302||Ayer Raja Camp||628439||Tanjung Gul Camp||757753||Khatib Camp|
|149051||Special Operation Command||629122||Jurong Shipyard||757758||Dieppe Barracks|
|149373||Queenstown Remand Centre||629351||50, Gul Road||758103||Senoko Power Station|
|178880||Parliament House||629353||Keppel Shipyard (Gul)||759907||Senoko Incineration Plant|
|248843||Tanglin Camp||629888||Keppel Shipyard||759945||Admiralty West Prison|
|367833||Mount Vernon Camp||637559||Pasir Laba Camp||759956||Sembawang Shipyard|
|397970||Guillemard Camp||637607||Tuas Power Station||759956||Sembawang Wharf|
|417902||Kaki Bukit Prison School||638357||Jurong Camp I||759957||Sembawang Prison|
|465556||Bedok Camp||638361||Jurong Camp II||769194||4 Lorong Chencharu|
|478937||Singapore Prisons Quarters||638364||SAFTI Military Institute||778895||Nee Soon Camp|
|498760||Changi Exihibition Centre (Airbase)||638501||ST Marine||778900||Nee Soon Camp (Leo North)|
|498761||Changi Exihibition Centre (Airbase)||638709||15, Tuas Crescent||779914||Nee Soon Camp (SCDF)|
|498819||Changi Naval Base||638717||23, Tuas Crescent||797792||Seletar Airport Passenger Terminal|
|498802||1 Changi North Way||667988||Bukit Gombak Camp||797809||Seletar Airport|
|499611||8 Changi North Way||669638||Hillview Camp||819658||Changi International Airport Services|
|498834||Tanah Merah Prison||669642||Gombak Base HQ||819659||SATS Inflight Catering Centre 1|